Meet The Team
Service You Can Count on From Experts You Can Trust
Joe started with the company in 2001 during his senior year of high school. He also worked at a machine shop. Joe, like his brother, completed the four-year plumbing apprenticeship school and obtained his Journeyman’s and backflow prevention license.
In addition, he holds a Commercial Driver License and operates our heavy equipment. Joe has an affinity for all things mechanical and has always enjoyed taking things apart and putting them back together.
Joe (Charlie) Heil
Keith is our Service Manager and holds a Master Plumber/Gasfitters License. Keith is a man who wears many hats at Heil Plumbing. He is a great leader to his service team, often going out of his way to teach, encourage, and work through tough problems with them. Keith loves his family and enjoys riding his motorcycle.
Tim is our contract specialist that works in our office, Tim has been with the Heil Team since 2003. He is a conscientious person who will lend a hand to get any job done. Tim enjoys riding his Harley and spending time with his family.
Allison is our Dispatch/CSR manager. Chances are, if you have called our office before you have likely spoken to Allison. She has a fun and energetic personality which helps makes the days go by quickly. In her free time, Allison enjoys reading and spending time with her family and her two adorable Scottish Terriers.
Poppy holds a position in our office as a CSR, she is prepared to take your call and get you the answers you are looking for. Poppy likes spending time with her family and her English Bulldog.
Kristen is our Accounting Manager who keeps us all in check and balance. Not only does Kristen bring value to the Heil Team she also brings a great personality that make our time working together enjoyable. Kristen likes spending time with her family.
Ike started working with us during his summer breaks from school when he was only 15 years old. He then came to work with us full time after he completed high school, went through the apprenticeship program and had his Journeyman’s license – all by the time he was 20! He left and went to college, got a degree, and came back to the Heil Team where he studied hard and today is a Master Plumber.
Estimator / Sales
Eric has been a part of our team since 2019. As a Journeyman Plumber, Erics’ knack for detail and problem-solving makes him a great addition to our team. He always looks out for what is best for our customers and has an excellent Can-Do attitude!
Robert is our residential Journeyman Plumber. Known as someone who often goes out of his way to solve difficult problems and accommodate those who are in need. A true team player, Robert always put others before himself.
Nick started with us during his summer break from high school. After he graduated from high school, he became a teacher but soon decided to devote himself full time to becoming a plumber by trade. Nicks best qualities include his attention to detail and love of solving problems on his own.
Joel is our heavy equipment operator and underground foreman. Joel is not only a dependable team player, he is also great at mentoring and teaching our apprentices to do the job the right way. In his free time, Joel enjoys fast cars and being with his family.
Otto is a crew leader on one of our underground utility crews. Otto started out with Heil Plumbing in 2018 as a helper and has made great advancements up to becoming a crew leader. He is a valuable team member.
Encarnacion is an apprentice who has been with Heil Plumbing since 2016. He works on our underground utility crew and works hard every day. Encarnacion is always happy, trustworthy, and willing to do what it takes to get the job done. He is devoted to and loves his family very much.
John is an apprentice and CDL driver on our underground utility crew. John is known for his willingness to learn and lend a hand when needed. In his spare time, John likes to spend time playing golf with his wife and running.