14:41 24 Mar 23
This was the first time using Heil Plumbing, but based on this experience, it won’t be the last. From the initial contact to completion of work, everything went smoothly. Brandon, the service technician, called to say he was on his way and arrived as promised. He went over the work we had requested and provided upfront pricing which was much appreciated. He kept us updated as to the progress of the work and answered all of our questions. At the completion of the work, he cleaned up beautifully. We would not be hesitant to recommend Heil to anyone needing plumbing services.
20:55 22 Mar 23
Replaced a faulty valve under the kitchen sink and added a valve to the water line behind the refrigerator. Also tightened up a loose sink handle. Didn’t have to wait long for an open appointment on their calendar and they came out promptly at the scheduled time. Robert S was friendly and professional. Highly recommended!
17:09 22 Mar 23
Eric Brown has done great job on fixing our hose connector on outside and well as other plumbing issues inside. Offered discount and thankful for good service and value delivered, with 1 year warranty.
18:23 20 Mar 23
The scheduling was quick and easy, the plumbers arrived well within their time frame. They did their work (snaking a kitchen sink with a garbage disposal) within one hour and left my kitchen sink and surrounding counter spotless. I was very pleased.
17:57 20 Mar 23
This company is fantastic! I have used them several times and referred them to a friend who was also more than satisfied. I will continue to recommend them. Office staff always answers the phone, their trucks are loaded with everything that is needed. I have used both Jake and Erick and now request them by name. Besides being professional and expert plumbers they love my dog!!! Awesome company!
18:44 16 Mar 23
Jake was the technician and he did a great job. Very detail oriented and professional.
16:47 15 Mar 23
Rob was spot on time, friendly, professional and fast. Resolved my issue the same day, after I accepted the quote.
17:47 13 Mar 23
Eric B. was a great technician. He assessed the problem, gave us several options, and performed the work required on our hot water heater. We would definitely call him again.
17:56 10 Mar 23
3rd time using their service was on February 19, 2023, I had to call good ole' trusty Heil Plumbing because my water heater burst. By it being a Sunday, worked out perfectly, because I was off from work the next day, Monday for holiday President's Day. Brandon serviced me on Sunday and returned the next day along with Chase who assisted installing my new water heater. These two guys were very professional, and I was once again pleased with the overall service and with the time it took, very effective work. Brandon made certain to explain everything in detail, which I was very pleased with his overall customer service. The two gentlemen were absolutely the Best!1st time I used Heil Plumbing Fall 2020 for work that needed to be done outside. Justin was absolutely remarkable, and I was such a satisfied customer that I had to call them again. 2nd time Eric was absolutely the best who serviced a clogged septic! Very professional and was spot on with the diagnosis. He was actually able to save me money by working fast and efficient. I would highly recommend Heil Plumbing to family and friends.Third time is a Charm!
02:34 07 Mar 23
I thought the price was excessive - $680 for two hours of labor and no materials. I'll look elsewhere next time.
02:16 04 Mar 23
Brandon and Carl were awesome! They called before they arrived, arrived within the first 15 minutes of my two-hour window and wore shoe covers to enter the house. They were friendly and professional and quickly diagnosed and fixed my leaky tub faucet. 5 stars all around! Thank you!
Kathleen C. W.
13:42 01 Mar 23
I had clogged up my kitchen sink and the garbage disposal stopped working. Jake was so professional, and I am so pleased he was able to fix the problem. I, also, appreciate that he was so clean, putting on the booties when he entered, and making the area that he worked on clean before he left. Could not be happier with his work. You should be so happy to have such a great employee. Kathleen Wilcox
17:46 24 Mar 23
Jeffery was great! He was both professional and personable. We are so happy with the work he did. Our new toilet looks and operates well. And we will definitely ask for him to come back when we have any further plumbing tasks.
17:12 22 Mar 23
Prompt profession service.
14:16 16 Mar 23
Heil was able to come the next day, arrived first thing in the morning, located leak, fixed it, cleaned up and Jeff is a great guy who knows his stuff!
22:04 10 Mar 23
Just a fantastic and easy company to work with. Great customer service and treats your home with kindness, care, and quality!
16:58 09 Mar 23
Heil plumbing arranged to replace my water heater the next morning. Jeffrey Thomas did an excellent job and efficiently. This plumbing company is the best for quick service and expertise.
Hsiung Mei Yu
04:15 08 Mar 23
Found existing gas valve on furnace leaking and replaced gas shut off valve. Mr. Thomas provided quality service and did the job very attentively.Ms. Alison answer the phone cordial and polite. Thanks!
20:41 06 Mar 23
Jeffrey Thomas the plumbing tech was very personable, knowledgeable and actually made the experience enjoyable. I could not be more pleased! Heil Plumbing DMV will now be my go to plumbing service company!
06:10 28 Feb 23
Truly a great experience, from the time I called until the repair of the leaking pipe above my bathroom ceiling less than three hours. I certainly don't expect that kind of turn around normally but I did appreciate the prompt response, courteous treatment and an outstanding repair. I will recommend Heil Plumbing DMV, a very competent, professional plumbing service....:-)
17:46 27 Feb 23
I highly recommend this company. Excellent service, timely, precise, and extremely professional!! They are the best!!!!
14:33 27 Feb 23
I hired a contractor to do some work on my house and suddenly several of my valves were leaking (they were not leaking before). He offered to fix them for an unreasonable price and told me my pipes also needed replacement. I called Heil Plumbing for a second opinion. They quickly dispatched Jeff, who looked at the situation, tightened a few bolts on the valves to stop the leaking and told me my pipes are fine and my valves do not need replacing. I was so relieved and also impressed with the honesty – I was ready to have expensive plumbing work done that did not need to be done. Thanks, Jeff, for your honesty and professionalism!!
15:29 22 Feb 23
Excellent service! Good Price, Quality Work.Responded to my Call right away.