Heil Plumbing & HVAC Reviews


Kim Keller
23 hours ago
My first time using Heil Plumbing. Got off to a rocky start with their answering service (wasn't aware it was an answering service, since it was during business hours), however, I'm glad someone reviewed the call and gave me a call back to give them a chance. Will was fabulous!!! I'll be recommending him to a family member and requesting him in the future should a plumbing need arise. Will, thanks for a great job done! I know it was a bear being under the crawl space. You deserve some time off after this job. 😀
Ann Ewing
1 day ago
Amazing experience with Heil. Water pouring out of the side of the house by the outdoor spigot at 7pm meant we had to turn the water off in the whole house. Scheduled online for a 7:30-3 window the following day. We called first thing asking if we could narrow the window so we could make arrangements with work, and they said they would get back to us shortly. 30 min later we got a text saying Erik, our technician, was on his way.
Erik showed up 30 minutes after that (pretty impressive for DMV rush hour traffic) and was awesome. He gave us a tentative diagnosis right away, and went to work. Within another 15 minutes he let us know it was a pretty easy fix and wouldn’t require disrupting the structure itself (or our day). Replaced a section of pipe and installed a new, high quality outdoor spigot.
Erik was professional and reassuring. He worked quickly and left no trace, other than a spiffy-looking new spigot. All of this wrapped up very quickly for a great price. We didn’t even miss much work! We need HVAC service, which I am going to schedule with them as soon as I hit “post” on this review. Happy to have found Heil and will be using them for all of our plumbing and HVAC needs!
liu zhiping
1 day ago
They didva great job on replacing our power vent.
Ahab TheGamer
2 days ago
Erik came and diagnosed our disposal drain issue and snaked it. Erik was very personable and professional and the job was done quickly and professionally. I can't really comment on how the price compares but I feel like $560 for a snake is expensive. That being said we needed the service and Heil responded quickly and the job was done right. I'd recommend Heil to anyone.
Russell Dauber
2 days ago
Joe from Heil Plumbing was friendly, knowledgeable, quick, and thorough when unclogging drain, and gave helpful advice regarding other plumbing issues. Like everything these days, more expensive than expected, but quick response and good work. Would use again.
Response from the owner:Thank you for your kind words, Russell! Friendly, knowledgeable, and thorough all describe the kind of service we aim to create, so it means a lot to hear you say that. And thanks for choosing Heil Plumbing to provide your local plumbing services.
Larry Tobin
2 days ago
Franklin did an amazing job. He explained everything, was very efficient and cleaned the area.
Donna T
2 days ago
Technician Franklin Galdamez was awesome. He quickly identified the problem, gave me options for repair, and fixed it. He went above and beyond, answering a few other plumbing related questions i had. Definitely 5 stars.
Response from the owner:Hi Donna! Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with Heil Plumbing & HVAC. Your support means a lot to us, and we’re here whenever you need us again!
R M
4 days ago
Second time using Heil Plumbing and they did a great job—both employees who came to our house were very friendly and gave me and my wife a very trustworthy vibe.
The technician Joe was extremely nice and helpful, even pointing out some areas in our basement that will need attention in the near future.
I own a photography business (Ryan Madison LLC) and being I’m self employed so I’m happy to spend money with a family owned business that cares about their customers like I do.
SITUATION:
We had water come up our basement shower drain and it was not fun but Joe figured out the cause, was upfront about pricing and quick to diagnose the problem
Kevin M
5 days ago
Highly recommend Heil Plumbing. They were very knowledgeable about our sewer line issue and thorough in reviewing and discussing replacement and repair options. For what we ultimately decided on proceeding with their pricing was very reasonable. They answered all of our questions and when it came time to do the work they scheduled to come out quickly and did the work in a timely manner. Both myself and the inspector were impressed with the work Otto and his team completed. They did a great job cleaning up and finishing the basement floor and cleaning up the dirt hole in the front yard. I was impressed that they seeded the yard where they dug and the grass grew back fairly quickly. Would definitely recommend and use Heil Plumbing again.
Michael Koplow
1 week ago
Very prompt, professional, excellent
Sheila R. Waring-Hudson
1 week ago
Great service on plumbing facet outside value. Thanks
cathy ritchie
1 week ago
Franklin was wonderful. Took the time to explain things about the new sump pump. Was very friendly and efficient.
Response from the owner:That's great to hear! Thank you Cathy for taking the time to leave this kind review!
Francis Dwyer
1 week ago
Excellent quality, workmanship, professional technician, and a great value.
Response from the owner:Thank you, Francis! We're so glad you were pleased with your service and we look forward to serving you again sometime!
Mac McIntyre
1 week ago
Service was great and reasonable price
Response from the owner:Thanks so much, Mac! We're happy to hear you were pleased with your service.
Shanta Arur
1 week ago
Your service provider was outstanding. He was timely, efficient, knowledgeable, and did a wonderful job.
Response from the owner:Thank you, Shanta, for taking the time to leave this review and for giving our techs a shout-out. We think they're pretty great too!
Shane Feldman
1 week ago
Outstanding job and communication
Response from the owner:Thank you for taking the time to leave this review, Shane! We're so glad you were satisfied and look forward to serving you again sometime.
Patty Sipes
1 week ago
Prompt, efficient and professional service. Ashley was very helpful too.
Response from the owner:Thanks so much, Patty! We're glad to hear you were happy with our work and our customer service. We look forward to serving you again sometime.
Jen Terrasa
1 week ago
Charlie and the guys were great! Very professional, and just all around nice to work with! We also were really impressed with Ike and enjoyed working with Ashley too! In fact, Heil Plumbing was amazing to work with throughout the process!
Response from the owner:Wow, Jen! Thanks so much for the kind words and the shout-outs! We have the best team, and we're so glad you were happy with your experience.
john stupak
1 week ago
Good guy. Explained what and why. Two forced air systems. Needed new capacitors in two motors, etc.
Response from the owner:Thank you, John, for taking the time to leave this review. We really appreciate it and are happy you were pleased.
John Oteniya
1 week ago
Service with Speed, and Professional.
Response from the owner:Wow, John, thanks! We look forward to serving you again sometime!
Matthew Berlin
2 weeks ago
Fast, friendly and excellent service
Response from the owner:Well thank you, Matthew! We're so glad you had a good experience, and we look forward to serving you again.
Judy Schiffer
2 weeks ago
Thank you so much for the wonderful service! We recently needed to replace our water heater and sump pump, and Seth did a fantastic job appraising our unit. We were so glad he was able to return for the installation right on schedule.
Seth and his assistant took great care of our home by using drop cloths and shoe covers, which we really appreciated. The installation of our new A.O. Smith Signature water heater was completed efficiently, and we are so pleased with the results and the great warranty coverage. We truly appreciate your team's hard work and will definitely reach out to you again for any future plumbing needs!
Response from the owner:Thank you so much for that kind encouragement, Judy. We're so glad to hear that you felt cared for and that your two installations went so well! We look forward to serving you again in the future.
Gareth Robinson
2 weeks ago
Chad did an excellent job. He was knowledgeable. efficient with his time and didn't make a mess.
Response from the owner:Thanks, Gareth! We're so happy to hear that you had a good experience. Chad will be encouraged by your shout-out!
Janna Domenico
2 weeks ago
I happened to have two unrelated plumbing issues in the span of one week, and was extremely fortunate to have Franklin Galdamez as our service technician both times. Frank is extremely friendly, empathetic, and professional, and taught me a lot about how to maintain our systems to prevent future issues. Really appreciate the ability to schedule online very quickly and very happy with our experience.
Response from the owner:Thank you for taking the time to leave this review, Janna! We're so sorry that two plumbing issues hit your home in the same week, but we're also glad we were able to help. Franklin is the best! We look forward to serving you again in the future.
Gregory Graham
2 weeks ago
I needed kitchen faucet and disposal replaced. Chad K was the service tech and he was great. He's very knowledgeable and explained everything clearly. I certainly will call Heil again if needed and I'll ask for Chad. Thank you Chad!
Response from the owner:Thank you, Gregory, for these kind words! Chad will be encouraged to hear them. We look forward to serving you again for future plumbing and HVAC needs.

