Frequently Asked Questions

We proudly serve the Baltimore-Washington D.C. metropolitan area. Contact us today!

Family-owned, hometown company Heil Plumbing works hard to provide you with the best service in the Baltimore-Washington D.C. area, and offering helpful information is a big part of that. We have compiled some of the most frequently asked plumbing questions and answered them for your convenience.

The size of the water heater you need depends on your hot water consumption. On average, a household of two people will need a 30-gallon water heater, while a family of four will need a 50-gallon water heater. You can always consult with our team to get a more accurate estimate.

If your sump pump runs constantly, it may be due to a blocked discharge line or a clogged grate. You can try to clear the blockage yourself using a garden hose, or you can call us for assistance.

Another reason your unit may be continuously running is a high water table. In this case, you will need to install a drainage system to help lower the level.

There are many reasons why your water heater may be running out of hot water quickly. One possibility is that the tank is too small for your needs.

Another reason may be sediment buildup at the bottom of the tank, which reduces the unit’s efficiency. We can help you investigate the issue and find a solution.

This depends on your usage and the type of sewer line you use. For example, a septic tank system generally needs cleaning every three to five years. With a PVC sewer line, however, we may recommend annual cleaning. Our trustworthy techs can help you determine the best schedule for your needs.

Drain cleaning generally refers to removing superficial blockages from your drains and pipes. Meanwhile, sewer cleaning refers to the deep cleaning of your entire sewage system.

The first thing you should do is check the faucet filter screen for debris. If it’s clear, the next step is to check the water pressure regulator.

You may need to call a licensed plumber when that’s not the issue. Reach out to our experts to determine the root of the problem and find a solution.

If you have a plumbing question that you don't see answered above, please give us a call at 410-799-7727 — Heil Plumbing is always happy to help! You can also count on us for top-of-the-line services and straightforward pricing.