
Summary
When water started leaking into his basement, one Maryland homeowner knew exactly who to call. Thanks to Heil Plumbing & HVAC’s trenchless water line replacement, the issue was resolved in just 24 hours — without disrupting the property or the neighborhood.

Client Overview
This homeowner had worked with Heil Plumbing & HVAC before, and when his basement began to take on water, he reached out immediately.
The Problem
Water was flooding into the basement — right where the water line entered the home. A full water line replacement was necessary, but traditional excavation would destroy landscaping, disrupt the driveway, and inconvenience the homeowner and his neighbors. That wasn’t an option.

Our Plan & Solution
30-Minute Response Time
Our team arrived within 30 minutes of the call, assessed the problem, and provided a clear, upfront estimate.
Trenchless Water Line Replacement
The next morning, we replaced the homeowner’s 50-foot water line. Using trenchless technology, we completed the entire job through one small access point.
Water Restored in 6 Hours
Our team completed the entire job in just 6 hours. There was no need for resident relocation, landscaping restoration, or expensive driveway repairs.


