
Summary
When water started leaking into his basement, one Maryland homeowner knew exactly who to call. Thanks to Heil Plumbing’s trenchless water line replacement, the issue was resolved in just 24 hours — without disrupting the property or the neighborhood.

Client Overview
This homeowner had worked with Heil Plumbing before, and when his basement began to take on water, he reached out immediately.
The Problem
Water was flooding into the basement — right where the water line entered the home. A full water line replacement was necessary, but traditional excavation would destroy landscaping, disrupt the driveway, and inconvenience the homeowner and his neighbors. That wasn’t an option.

Our Plan & Solution
30-Minute Response Time
Our team arrived within 30 minutes of the call, assessed the problem, and provided a clear, upfront estimate.
Trenchless Water Line Replacement
The next morning, we replaced the homeowner’s 50-foot water line. Using trenchless technology, we completed the entire job through one small access point.
Water Restored in 6 Hours
Our team completed the entire job in just 6 hours. There was no need for resident relocation, landscaping restoration, or expensive driveway repairs.



