Terms & Conditions

Service messages. When you give us your mobile number, you agree to receive informational text messages from Heil Plumbing & HVAC about your service, such as appointment confirmations and reminders, technician arrival notices, estimates, invoices, and account notifications. Message frequency varies.

Heil Perks (marketing messages). Heil Perks is our customer text program, and it costs nothing to join. By joining Heil Perks (whether by scanning our QR code and replying YES, texting us to join, or agreeing through our technician or office), you agree to receive recurring marketing text messages from Heil Plumbing & HVAC, including members-only deals, offers, and promotions from us and our local partners. You’ll receive up to 6 Heil Perks messages per year, plus a welcome message when you join. Consent to receive marketing messages is not a condition of any purchase.

Costs. Message and data rates may apply, depending on your mobile plan.

Opting out. You can stop receiving messages at any time by replying STOP to any message. You'll receive one final message confirming you've been unsubscribed. Opting out of Heil Perks does not stop service messages about appointments you've scheduled with us.

Help. Reply HELP to any message, email office@heilplumbing.com, or call 410-799-7727.

Eligibility. Text messages are available to U.S. mobile numbers. You must be the account holder or have the account holder's permission to enroll the number.

Carrier disclaimer. Mobile carriers are not liable for delayed or undelivered messages.

Changes. We may update these terms or end the Heil Perks program at any time. Continued participation after changes means you accept the updated terms.